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Cancellation Policy

Last Updated: 1/11/2025

This Cancellation Policy explains how customers may cancel their subscriptions and what happens after a cancellation. It applies to all subscription plans offered on leadrichie.com.

By subscribing to our Service, you agree to the terms below.


1. How to Cancel Your Subscription

You may cancel your subscription at any time.
To cancel, you can use any of the following methods:

a) Via Your Account Dashboard

  1. Log in to your account.
  2. Navigate to the Billing or Subscription section.
  3. Select Cancel Subscription.
  4. Follow the confirmation steps.

b) Via Email Request

Send a cancellation request to support@leadrichie.com using the email associated with your account.
Include your:

  • Full name
  • Subscription type
  • Transaction ID (if available)

We will process your request within 1–2 business days.


2. What Happens After Cancellation

When you cancel your subscription:

  • Your subscription will remain active until the end of the current billing cycle.
  • You will retain access to all tools, dashboards, and content until your plan expires.
  • Once the billing period ends, your access will automatically stop.
  • Your account will remain open, but without access to premium features.

IMPORTANT:
Cancellation prevents future charges but does not automatically issue a refund for the current billing period.
(See our Refund Policy for more details.)


3. Billing Cycle Rules

All subscriptions are billed in advance at the start of each billing period (monthly or yearly).

When you cancel:

  • You will not be charged again.
  • Your subscription will not renew at the next billing cycle.
  • The current payment is non-refundable once access has been granted, unless required by law.

4. Auto-Renewal Information

All plans automatically renew unless cancelled before the renewal date.

By subscribing, you agree that:

  • The payment method on file will be charged automatically for each renewal.
  • Renewal pricing may change, but we will provide reasonable notice if adjustments occur.
  • You are responsible for managing your cancellation before renewal if you do not wish to continue.

If a renewal charge occurs before cancellation, refunds are not provided unless required by UK law or covered under our Refund Policy.


5. Reactivating Your Subscription

If your subscription expires or is cancelled:

  • You may reactivate at any time by logging in and choosing a new plan.
  • Pricing and available plans may vary.

6. Account Termination

We may suspend or terminate your account if:

  • Fraudulent activity is detected
  • Chargebacks are filed without contacting us first
  • The platform is abused or misused
  • Our Terms of Service are violated

Termination removes access to all premium services immediately.


7. Contact for Cancellation Support

If you need help cancelling or have questions:

Email: support@leadrichie.com
Website: https://leadrichie.com/