Last Updated: 1/11/2025
leadrichie provides digital services, tools, and subscription-based access through leadrichie.com. Because our products are delivered electronically and become accessible immediately after purchase, this Refund Policy explains when refunds can and cannot be issued.
By using our Service, you agree to the terms below.
1. General Policy
All purchases made on leadrichie are for digital goods or online services, which are accessible instantly after payment.
For this reason, refunds are limited and evaluated based on the criteria below.
2. When Refunds Are Allowed
We may issue a refund in the following cases:
a) Duplicate Payments
If you were accidentally charged twice for the same product or subscription.
b) Accidental Multiple Subscriptions
If two or more identical subscriptions were created by mistake.
c) Failure to Access the Service
If you paid and were unable to access your account or digital tools, and:
- The issue is confirmed on our end, and
- We cannot restore access within a reasonable time.
d) Billing Errors
If an incorrect amount was charged due to a processing mistake.
e) Situations Required by UK Law
We comply fully with UK consumer protection regulations.
If approved, refunds are issued to the same payment method used for the original transaction.
3. When Refunds Are Not Allowed
Because all products are digital and accessible immediately, refunds are not provided for:
a) Change of Mind
If you decide you no longer want the product or service after purchase.
b) Digital Access Already Used
Once you have logged in, accessed tools, downloaded content, or used training materials, refunds cannot be issued.
c) Partial Use of the Service
If you used only part of the subscription period (e.g., a few days out of a month).
d) Dissatisfaction Without Evidence of a Technical Issue
We cannot refund based on expectations or subjective dissatisfaction if the service was delivered as described.
4. Time Limits for Refund Requests
Refund requests must be made within:
- 7 days from the original payment date for one-time purchases
- 7 days from a subscription renewal date
After this window, refunds cannot be issued unless required by law.
5. How to Request a Refund
To request a refund, contact us at:
Please include:
- Your full name
- Email associated with your account
- Transaction ID
- Reason for requesting a refund
- Any supporting screenshots (optional but helpful)
We review all requests within 3–5 business days.
6. Chargebacks
If a chargeback is initiated without contacting our support team first:
- Your account may be paused or terminated
- Access to digital tools may be removed
- Future purchases may be restricted
We encourage resolving issues directly with us first for the fastest outcome.
7. Non-Refundable Services
The following products are strictly non-refundable:
- Subscription plans after access is granted
- Digital tools once activated
- Training content once opened
- Digital downloads
- Any service that has already been delivered
8. Acknowledgment
By completing a purchase, you acknowledge:
- You understand the nature of digital products
- You agree to this Refund Policy
- You authorize leadrichie to process your payment for immediate digital access
9. Contact Information
For any refund-related questions, contact:
Email: support@leadrichie.com
Website: https://leadrichie.com/
